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MS365 - Request for integration authorisation was denied
Reason :
It's because of a mail filter feature you might have > https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/safe-links-about?view=o365-worldwide
If the URL provided in the email is only valid for a single use, it can potentially cause an issue with the Safe Links feature. Since Safe Links redirects the user to a Microsoft server for analysis before redirecting to the actual URL, the original URL may expire or become invalid after the first use. If the URL is time-limited or has a one-time-use restriction, it might not function as intended when accessed through Safe Links.
Solution :
Adding Zluri as a trusted domain on the email server (steps based on the email server).
Steps:
To disable link previewing or link tracking, which will stop hitting the links:
Add our domain as trusted domain ( Which is specific to the mailbox )
Here are the steps on how to disable email servers from hitting links in email for some popular email servers:
Gmail: To disable the email server from hitting links in email in Gmail, go to Settings > See all settings > Account and Import > Click here to learn more about how Gmail scans your emails > Turn off the checkbox next to “Scan all incoming emails for viruses”.
Outlook: To disable the email server from hitting links in email in Outlook, go to File > Account Settings > Account Settings > Email > Advanced Settings > Uncheck the box next to “Automatically download pictures and other content in HTML emails”.
Yahoo Mail: To disable the email server from hitting links in email in Yahoo Mail, go to Mail > More > Mail Settings > Security > Uncheck the box next to “Enable automatic virus scanning.”
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Reason :
It's because of a mail filter feature you might have > https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/safe-links-about?view=o365-worldwide
If the URL provided in the email is only valid for a single use, it can potentially cause an issue with the Safe Links feature. Since Safe Links redirects the user to a Microsoft server for analysis before redirecting to the actual URL, the original URL may expire or become invalid after the first use. If the URL is time-limited or has a one-time-use restriction, it might not function as intended when accessed through Safe Links.
Solution :
Adding Zluri as a trusted domain on the email server (steps based on the email server).
Steps:
To disable link previewing or link tracking, which will stop hitting the links:
Add our domain as trusted domain ( Which is specific to the mailbox )
Here are the steps on how to disable email servers from hitting links in email for some popular email servers:
Gmail: To disable the email server from hitting links in email in Gmail, go to Settings > See all settings > Account and Import > Click here to learn more about how Gmail scans your emails > Turn off the checkbox next to “Scan all incoming emails for viruses”.
Outlook: To disable the email server from hitting links in email in Outlook, go to File > Account Settings > Account Settings > Email > Advanced Settings > Uncheck the box next to “Automatically download pictures and other content in HTML emails”.
Yahoo Mail: To disable the email server from hitting links in email in Yahoo Mail, go to Mail > More > Mail Settings > Security > Uncheck the box next to “Enable automatic virus scanning.”
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article