• Home
  • FAQs
  • Integrations
  • How long does it take for a newly connected integration’s data to be fetched? What are data syncs and its types?

How long does it take for a newly connected integration’s data to be fetched? What are data syncs and its types?

Data syncs are of two types:


1. Full sync: This type fetches last year's data from SSOs like Google workspace or Azure AD. This is only the activity data, and this type of sync happens only once at the initial stage.

2. Partial Sync: This sync takes place once every 24 hours; it fetches a list of licenses and users and replaces the list fetched from the previous sync.

So when a new instance of a new integration is connected, the user data doesn’t instantly show up in the modules. This information about sync time is conveyed to the user right next to the instance connection page through the "last sync time".

Can’t find what you are looking for? Let us help you!

How long does it take for a newly connected integration’s data to be fetched? What are data syncs and its types?

Modified on Thu, 29 Dec, 2022 at 7:23 PM

Data syncs are of two types:


1. Full sync: This type fetches last year's data from SSOs like Google workspace or Azure AD. This is only the activity data, and this type of sync happens only once at the initial stage.

2. Partial Sync: This sync takes place once every 24 hours; it fetches a list of licenses and users and replaces the list fetched from the previous sync.

So when a new instance of a new integration is connected, the user data doesn’t instantly show up in the modules. This information about sync time is conveyed to the user right next to the instance connection page through the "last sync time".

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article