Zendesk Data Processing

Zluri fetches the list of users & licenses from Zendesk.

 

How Zluri Fetches the data:

Zluri uses the following API to fetch data from Zendesk.

 

 

Status & License Mapping:

 

Users with 'active' = true, are mapped with User application status = active.

Users with 'active' = false, are mapped with user application status = inactive

Users coming from the API from earlier syncs, but not coming in the current sync are mapped with user application status = inactive.

 

 

How to validate the data:

 

 

 

 

Can’t find what you are looking for? Let us help you!

Zendesk Data Processing

Modified on Wed, 15 Mar 2023 at 02:08 AM

Zluri fetches the list of users & licenses from Zendesk.

 

How Zluri Fetches the data:

Zluri uses the following API to fetch data from Zendesk.

 

 

Status & License Mapping:

 

Users with 'active' = true, are mapped with User application status = active.

Users with 'active' = false, are mapped with user application status = inactive

Users coming from the API from earlier syncs, but not coming in the current sync are mapped with user application status = inactive.

 

 

How to validate the data:

 

 

 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article